CMAA Certification Study Guide Medical Administrative Assistant Certification Prep Authored by Key Points Exam Prep Team

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The Medical Assistant Duties and Responsibilities
Medical Law, Medical Profession Liability
The Patient Care Partnership (Patient's Bill of Rights)
The HIPAA Patient Privacy Rule
Legal Terms
Phone Etiquette
Verbal and Nonverbal Communication
Respect Scheduling
Appointment Booking
Appointment Setting
Types of Scheduling
Scheduling New Patients
Scheduling Established Patients
Scheduling Conflicts
Letter Writing
Mail Processing Incoming Mail
Outgoing Mail
Health Insurance
Verification of Insurance Benefits
Insurance Terms
Medical Records Management
Creating a Medical Record
Alphabetical Filing Numerical Filing Subject Filing
Tickler File
Medical Terminology

Plus 500+ review questions

Publication Date:Jan 12 2015
ISBN/EAN13:1505781132 / 9781505781137
Page Count:182
Binding Type:US Trade Paper
Trim Size:8.5" x 11"
Color:Black and White
Related Categories:Medical / Education & Training